Shipping & Returns

Icebath Dianella Shipping & Returns Information

 

We ship only within Australia and this will take place via road-freight, this will be charged and calculated at checkout.

 

As a rough range for Shipping costs, $250 to $800.

 

Shipping Times

After the expected lead time for your order, there will be a 3-5 business day delivery time and you will be provided with a tracking number once your order is dispatched.

 

Refunds

There is a 48 hour cooling off period, and if you have changed your mind, you are eligible for a full refund within that 48 hour window from the time you made the purchase.

 

After that 48 hour period, you are eligible for a 75% refund up until 1 day before your product is about to be shipped. After that point, you will no longer be eligible for any refund.

 

We recommend you carefully review any proposed orders before adding them to your shopping cart and proceeding with your order.